Not Thinking Outside The PO Box

(I take a call from a post office box customer who’s complaining that she hasn’t received her weekly paper for months. I check her box. It’s not only stuffed, it’s so full that we’ve pulled all the contents out twice and rubber-banded them to hold for pick-up, leaving dated pick-up cards in her box, and it’s STILL stuffed. According to those cards, she hasn’t opened her PO box in literally months.)

Me: “By my count, you have ten issues of the paper here at the office waiting for pick-up, eight on the shelf, and the latest two in your PO box.”

Customer: “But why are they there?”

Me: “Because you haven’t picked them up?”