Not Quite Tagged As Competent
(My mother-in-law is visiting a local fast food restaurant that sells key tags for $1 during the summer and in exchange you get a free small frozen treat with any purchase. This happens in late April. The cashier is an older gentleman in his late 60s.)
Mother-In-Law: *after giving an order at the counter* “We would like to also purchase two key tags.”
Cashier: “We don’t have them.”
Mother-In-Law: “Oh, we will just have to get them next time.”
Cashier: “We won’t have them then, either.”
Me: *confused* “Okay, I guess we missed buying one? When did you stop selling them?”
Cashier: “We don’t have anymore. We don’t have any in the back either.”
Me: “That’s fine but when did you stop selling them? We didn’t see them advertised this year so we didn’t know.”
Cashier: “Ma’am, I don’t know what to tell you. We don’t have anymore.”
Me: “I see this is going nowhere. If I could just have our total I’ll go ahead and pay for her and me.”
Cashier: “Would you like your total with or without the tags?”
Me: “…Without.”
(We never did figure out when they stopped selling them!)
Question of the Week
Have you ever served a bad customer who got what they deserved?