Nickel And Diming Your Way To A Short Drawer
I’m working at a movie theater box office in the 80s. A senior citizen comes for the first show.
Me: “Your ticket is $4.95.”
She gives me a $5, then says:
Customer: “Oh hang on!”
She then gives me a nickel.
Customer: “Now you can give me a dollar back.”
I give her her nickel (rather I never take it) and put another nickel down for her change.
Customer: *Insisting.* “No, take my nickel and give me back my dollar!”
Me: “Ma’am, the ticket was $4.95, the change is a nickel.”
She starts throwing a fit and holding up my line, demanding to see the manager. She explains. I explain.
Manager: “Just give her the dollar.”
I did, and of course my drawer was short that night. I was sooooo furious.
Question of the Week
Have you ever served a bad customer who got what they deserved?