Needs To Wakey Flakey
(The manager on duty is a bit flaky and we often have to remind her of things that she is supposed to be doing. One day she talks to a customer at the counter then walks away. Ten minutes later she still hasn’t returned and we start calling for her.)
Me: “Oh, there you are! The counter has been calling you for almost 10 minutes.”
Manager: “Well, you need to tell them to quit yelling because it’s disturbing to the customers!”
Me: “Okay… What do you want me to tell the lady that’s still waiting for you?”
Manager: “What lady?”
Me: “The one on counter? You told her you would be back over 10 minutes ago.”
Manager: “Oh, God! I completely forgot!”
(She quickly gets the customer sorted and then turns back to us with a glare.)
Manager: “Why didn’t anyone say anything to me?!”
Coworker: “Why do you think we were screaming for you?”
(We didn’t get in trouble but she was still blaming us all day.)
Question of the Week
Have you ever served a bad customer who got what they deserved?