How To Lose Friends And Alienate Managers
(I have just gotten a job at the local mall. As it’s a small town, many of my friends also work in the mall at other stores, and sometimes they come by to visit me while I’m working.)
Friend #1: “I’d like to make this purchase.”
Me: “I’m sorry, sir. You’re not allowed to shop here.”
Friend #1: “Well, I never!”
Friend #2: “Am I allowed to shop here?”
Me: “No, [Friend #2], you are not. All of you get out right now before I call security.”
(I look up and notice my manager staring at me in horror and quickly explain the situation. Fortunately, she takes it in good humor, although my friends are more careful about their joking in the future!)
Question of the Week
Have you ever served a bad customer who got what they deserved?
