Could Be A Haunting Number Of Reasons
(I work in technical support. A customer has called in about a motion detector that has gone off in his home.)
Me: “Was anyone in the home at time of the alarm?”
Customer: “No.”
Me: “Okay. Was there anything moving around? Sometimes balloons or other similar things can set off the device.”
Customer: “No.”
Me: “Well, did the heater activate at that time? Sometimes sudden changes in temperature can cause it to go off.”
Customer: “I see; it must have been my mother.”
Me: “Oh, so, there was someone in the house?”
Customer: “No. My mother is deceased.”
Me: “Oh.”
(Awkward pause.)
Me: “Ohhhhhh.”
(Awkward pause.)
Me: “Is there anything else I can assist you with today?”
Question of the Week
Have you ever served a bad customer who got what they deserved?
