Forgot To Reset Gravity, Too
(This occurs while walking through some troubleshooting steps with an older, friendly customer that uses a tablet.)
Me: “Let’s try a reset! I would like you to press the sleep/wake button and the home button at the same time, and hold these until you see the [Brand] logo.”
Customer: “Okay!”
(I hear loud metal-on-floor and glass-cracking noises after 15 seconds.)
Me: “How did the reset go, sir?”
Customer: “Well. I’ve let go of the buttons like you told me, but now I’ve broken my [Tablet].”
Me: “…”
Question of the Week
Have you ever served a bad customer who got what they deserved?
