Driving Home The Kindness
(I get a phone call early to say I need to get to my grandad very quickly. Using trams, buses and trains, I spend the morning travelling the 270 miles as fast as I can, not knowing whether I’ll be in time. When I arrive at his local station, I jump in a taxi, which pulls out into heavy traffic.)
Driver: *cheerfully* “You’re not in a hurry, are you?”
Me: *on the verge of tears* “My Grandad… I don’t know… I just…”
Driver: *looks at me in the mirror* “Oh, love… hang on!”
(He drives the wrong way up a very short (and empty) one way street, bypassing the unmoving traffic, and getting me to the care home in a few minutes. He risked his licence and I got there in time to say goodbye.)
Question of the Week
Have you ever served a bad customer who got what they deserved?