Caught In The Techno-babble Web

(Every Wednesday my company hosts a career advancement webinar. I make courtesy calls to remind people that it’s going to start soon and see if they need anything. The invitation they need to access the chat room has already been sent out for this day.)

Me: “Good morning. I’m [My Name] from [Company]. This is a courtesy call to see if you got the invitation to the webinar today and—”

Client: *interrupting* “—a what?! What’s a webinar?”

Me: “It’s the web-based seminar you signed up for.”

Client: “The web? What’s a web?”

Me: “Well, sir, it’s a term for the Internet.”

Client: “Well, you people never sent me the address to the webinar so I’m not going. I know everything there is to know about IT and I don’t need you to teach me anything.”

Me: “Well, sir, if you change your mind, you have my number and we meet almost every Wednesday.”

Client: “I’m not going to because your company is obviously useless. You’re making up stupid words to confuse me into looking into your services. Good day, madam!” *hangs up*