Brain Freeze
(I am about to order ice cream for my two young children. An older lady holding a cone rushes in front of us and pushes my three-year-old out of her way.)
Customer: “Hey, watch your kid!”
(She turns to the cashier.)
Customer: “Excuse me, but this ice cream is just so frozen it’s not even funny.”
Cashier: “I’m sorry about that, ma’am. Would you like me to get a new one?”
Customer: “Yes. And make it less frozen!”
(The cashier gets her another ice cream. She takes a lick and drops it in the nearby trashcan.)
Customer: “This is also too frozen! You have terrible service!”
Cashier: “Well, ma’am, the thing about ice cream is that it tends to freeze. The best advice I have for you is to wait until it melts.”
(The customer stomps off.)
Cashier: *to me* “You know what ice cream is, right?”
Question of the Week
Have you ever served a bad customer who got what they deserved?