A Bit More Than A Mix-Up
(I ordered a couple pizzas and told them I had a coupon. When the delivery guy arrived I looked at the receipt.)
Me: “$95.30…? No way am I signing this! It should be $25!”
Delivery Guy: “What?”
(He looks and then calls his boss. He talks outside for a while, then comes back in and hands me his cell.)
Manager: “Hi, sorry about that. Can you write a tip on the back, and then I’ll fix everything when the delivery guy gets back.”
Me: “Um, okay. Please get this taken care of.”
(I bring up my credit card statement 20 minutes later and see that the $95 is pending, along with another $35 charge. I decide to call the store.)
Me: “Hey, I am the guy who you guys charged $95. I noticed it is still high. It should be $25.”
Manager: “Oh, yes, sorry about that. The guy who rang you up is new and gets 9’s and 2’s mixed up. Please hold for a sec.”
(She then hands the phone to whatever poor soul rang me up.)
Employee: “Sorry. I get 2’s and 9’s mixed up.”
(I and friends all face-palm.)
Question of the Week
Have you ever served a bad customer who got what they deserved?