Unfiltered Story #249373

Customer, returning his rental car: We had a heck of a time trying to figure out how to lay the back seat down to fit our luggage in. You guys should have a little printed paper in the cars that tell you about all the little features and tricky things.
My manager, who was assisting with his check-in: That’s a very good idea and one the manufacturers have already thought of. All of the vehicles have a users manual in the glove box.