Unfiltered Story #205768
ME : Thank you for calling ****, may name is *NAME*, how may I help you?
CUST: Yes, my debit card expired in December ’17, and I haven’t received a new one yet.
ME: Uh, December ’17 hasn’t happened yet…..
CUST: What do you mean?
ME: It’s January in 2017, the debit card expires in this upcoming December.
CUST: Oh, wow. Do I feel stupid.
(The customer was very nice, we had a good laugh and ended the call happy all around)
Question of the Week
Have you ever served a bad customer who got what they deserved?