Unfiltered Story #190300
(A man in a suit and briefcase approaches.)
Me: “What can I do for you?”
Man: “I need taxi. Now.”
(I ask for his room number, since the taxi company is booked that way.)
Man: “No! No! Don’t charge!”
(I explain that I won’t, and he calms down.)
Me: “Sir, your taxi should be here soon. In–”
Man: “How long? I’m very important! I have meetings!”
(I give him an estimate of 15 minutes, and I guess there’s traffic, because it takes a lot longer.)
Man: “Where taxi?! Where?!”
(I call them, and yep, there’s traffic. Meanwhile the man is flipping out and I’m trying to calm him…luckily, my shift ends and my coworker takes over. I explain what’s happening, and grab my stuff and clock out. As I leave for my car, I turn, and who’s pounding down the sidewalk right at me?)
Man: “You! Why you no call! Where’s taxi?! Where?!”
Me: “Sir, I’ve told you that it’ll be along any minute. Please go wait there.”
(With a humph, he storms off down the street, away from the hotel. I told my coworker what happened and went on with my day. I’ve had a lot a guests go crazy about taxis, but he was the craziest by far…)
Question of the Week
Have you ever served a bad customer who got what they deserved?