Unfiltered Story #109187
(I’m working the closing shift at a frozen yogurt shop. At around 7 pm, the phone rings, and I answer with my usual greeting.)
Me: “Good evening, [Shop Name] [Location], this is [My Name] speaking, how can I help you?”
(The caller sounds like an adolescent or young adult woman.)
Woman: *loudly* “Is this [Shop Name]?”
Me: “Yes, this is [Shop Name] [Location].”
Woman: “Is it healthy there?”
(While people like to consider frozen yogurt and sorbet a healthiER alternative to ice cream, I would hesitate to call our products “healthy”.)
Me: “…Healthy in what regard?”
Woman: “Like, healthier than CC Swirls?”
(CC Swirls is another Canadian frozen yogurt shop, but up to that point I’d never heard of it.)
Me: “Than…what, sorry?”
Woman: “CC Swirls.”
Me: “I’m afraid I don’t know what that is, so I can’t offer a comparison.”
Woman: “How dare you.”
(I assume she’s joking, and laugh. I’m starting to suspect this is a prank call, but since she isn’t doing any harm and I have nothing better to do, I stay on the line.)
Woman: “I guess it’s probably a bit better.”
Me: “Well, you’re always welcome to come in and check everything out, if you’d like.”
Woman: “Is this Oakville?”
Me: “Yes, we are located in Oakville, at the intersection of [Street Name] and [Street Name].”
Woman: “Good for you.”
Me: “…Thanks?”
Woman: “So are you hiring?”
(We have literally just hired a new employee, and are probably not looking to hire more just yet.)
Me: “I think we may have just hired someone, but we are always happy to take resumes.”
Woman: “Okay. How old do you have to be to work there?”
Me: “I’m not sure how old you have to be to actually work here, but to be given a key for opening or closing you have to be 16 years old.”
Woman: “Okay. I’m 21 –”
(I wonder to myself if she honestly thinks there’s any normal job, let alone a job selling frozen yogurt, whose minimum age requirement is that high.)
Woman: “– and I used to work at –”
(The call suddenly cuts out. Since I’ve known this phone to give us trouble, I don’t know if it was a problem on either of our ends, or if she hung up.)
Me: “Hello? Are you there? …I’m sorry; if you’re there, I’m afraid I can’t hear you, and you’ll have to call back.”
(There is the sound of the call being dropped, and then a dial tone. There were no more calls the rest of the night. I don’t know if it was a prank call or if that woman was just very strange, but it was certainly amusing!)
Question of the Week
Have you ever served a bad customer who got what they deserved?