Next Time He Will Keep It Brief
(It is about 4 am on my second 12-hour overnight shift by myself. Keeping an eye on the cameras I notice a young man standing outside his room in nothing but his boxers. I walk over to him.)
Me: “Sir, is everything all right?”
Guest: “Yeah, just locked out of my room.”
Me: “All right, can I have your name?”
Guest: “It’s [Guest].”
Me: “Okay, I’ll be right back.”
(I go to the front desk and make a new room key, then return to the guest.)
Me: “There you go!”
Guest: “Thanks.”
Me: “Have a good night, and next time you get locked out, try to be clothed.”
Question of the Week
Have you ever served a bad customer who got what they deserved?