They Must Be Quite New To This
(I am on my second shift at a till at a new coffee shop, where I am still unfamiliar with the system and therefore very slow. Thankfully, it is at night, so the lineup is usually only two or three people and the customers spend at most three minutes waiting in line.)
Me: *to approaching customer* “Hello! How may I help you?”
Customer: *he has been waiting in line for less than a minute* “What is taking so long? The store is never this slow.”
Me: “Oh, I’m sorry, sir. I’m new to working here, so I’m still learning everything.”
Customer: “They hired MORE new people?”
Me: “Yes, that’s how stores work.”
Customer: “Well they need to stop hiring so many new people! Don’t you agree?”
Me: “…no?”
(Clearly he doesn’t understand how I got my job.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
