The Restaurant Paradox: It’s Good If It’s Busy But You Want To Be Their Only Customer…
I take a call at the restaurant.
Caller: “I need to complain about how long my delivery is taking!”
Me: “I’m sorry, but we’re really busy and—”
Caller: “This is why no one goes to your restaurant!”
This makes me laugh as I looked over at the full dining room, full bar, and several customers waiting. Yeah, okay Nancy.
Question of the Week
Have you ever served a bad customer who got what they deserved?