The Key To Listening
(I’ve just arrived for my shift and need a second person to go to the back with me so I can get my money, as I don’t have a key.)
Me: “I need someone with a door key, please!”
Coworker #1: “I don’t have a door key. Ask [Coworker #2].”
Coworker #2: “What?”
Me: “Do you have a door key? I need my money.”
Coworker #2: “I do have a door key!”
Teller Supervisor: *from another room* “STOP CALLING PEOPLE ‘DORKY’! THAT’S NOT NICE!”
Question of the Week
Have you ever served a bad customer who got what they deserved?