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Can’t Drive The Sale

| Working | August 27, 2015

(My family and I fly to Orlando for a week’s vacation. Our flight is delayed, and as a result, we don’t get to the car rental place until 10:00 at night. We are tired and hungry and just want to get our car so that we can go get settled in our hotel. The lineup for the rental counter is huge and takes forever. When it is finally our turn …)

Me: “Here’s my confirmation number.”

Employee: “I see that you rented a midsize car.”

Me: “That’s right.”

Employee: “But there’s four of you, and all your luggage. A midsize won’t be big enough.”

Me: “It’ll be fine. Our car at home is no bigger than a midsize, and we got the airport with no problems. We were a little squished, but that was no big deal.”

Employee: “You should get a full size car instead. You’ll be much more comfortable.”

Me: “No, thanks.”

Employee: “I REALLY think you should get a full size car instead.”

Me: “NO, thanks.”

Employee: “But—”

Me: “Let me ask you this: are you offering to upgrade us for free?”

Employee: “Um, no. A full size will cost you $x more per day.”

Me: “That’s what I thought. Please just give us the midsize that I requested.”

Employee: “Fine.”

(That explained why the lineup was so long and slow!)

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