That’s One For The Log

(I work in a call center for a financial institution; I receive some pretty interesting phone calls. I’m paranoid about submitting too many and getting fired, but I thought this small one might be funny.)

Me: “Thank you for calling customer service. [My Name] speaking. How may I help you?”

Caller: *says immediately without pulling up his account information* “I’m looking at my login ID screen.”

Me: *silence to make sure I don’t interrupt him, expecting to hear more about the problem* “Okay. How may I help you?”

Caller: “I can’t log in.”