Thankful For The Child
(I have served a highly difficult and sulky customer, who has her young son with her. She has just paid for her food.)
Me: “Thanks; enjoy your day.”
Customer’s Son: “Thanks! Mummy, you never said thank you to the lady!”
Customer: “What?!”
Customer’s Son: “YOU NEVER SAID THANK YOU TO THE LADY!”
(The customer never did say thanks, but had the good grace to look embarrassed!)
Question of the Week
Have you ever served a bad customer who got what they deserved?
