Tech Unsupportive, Part 2
(My boyfriend’s Internet is acting up. After getting the customer care support number online, he finds it’s not working. So he gets a rep in chat.)
Boyfriend: “So the Internet is acting wonky. Could you check the line?”
IT Representative: “Sure, but first, why don’t you cycle our router.”
Boyfriend: “If I cycle your router, I’ll completely disconnect and lose this chat.”
IT Representative: “No, you’ll be fine. Go cycle the router, please.”
Boyfriend: “Okay, if you say so.”
(He lost the chat.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
