Taxing Faxing, Part 11

| NM, USA | Working | May 16, 2013

(I am the corporate travel coordinator. I am trying to get a hotel prepaid for one of our employees. I have faxed a form over to the hotel about eight times, and have been on the phone with the same person for over 20 minutes.)

Front Desk Agent: “The ink on the authorization form is not coming through; could you re-fax it again?”

Me: “What do you mean the ink is not coming through?”

Front Desk Agent: “It prints half the page, then the ink is gone.”

Me: “I don’t understand how the ink is disappearing.”

Front Desk Agent: “Have you checked the ink levels on your fax machine? Maybe you are out of ink.”

Me: “Do you know how a fax machine works? Nothing is printed on our end!”

(I explain how a fax machine works. I can hear him talking to the other agent, explaining to him how it works.)

Front Desk Agent: “Okay, we’ll change the ink cartridges on our fax machine, then can you send it over again?”

Me: “Yes, I will.”

(I hang up.)

Coworker: “Did you just have to explain how a fax machine works?”

Me: “Yes I did, and in the process lost all faith in humanity.”


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