(My wife has a bad eye infection and after a trip to the doctor, we take her prescription for antibiotic eye-drops to a pharmacy to be filled. They tell us we can pick it up in an hour. A little more than an hour later I go back to pick it up.)

Me: “Hi, I’m picking up a prescription for [Wife].”

Pharmacist: “We don’t seem to have that here. When did you drop it off?”

Me: “About an hour ago.”

Pharmacist: “Oh, here’s the record… This won’t be ready for three days. We don’t have it here.”

Me: “What? She has an infection and needs her medicine now, not three days from now. Why didn’t you tell us it would take so long when we dropped it off so we could go to another pharmacy?”

Pharmacist: “Well, we just got the shipment in today, but we haven’t opened the boxes yet  to take out the medicine.”

Me: “It takes three days to open a box?”

Pharmacist: “Well, I guess if you want to wait 10 or 15 minutes, I can get it for you.”

Me: “…Yes. Do that, please.”

Pharmacist: *sighing* “Fine, I’ll go get it. I hate having to open the boxes.”

Related:
Not Thinking Inside The Box, Part 3
Not Thinking Inside The Box, Part 2
Not Thinking Inside The Box

(I am working the closing shift one evening, with my only other company being my boss, the head pharmacist. A man comes in to pick up a fairly mundane prescription.)

Me: “Before I ring this up, do you have any questions for the pharmacist?”

Customer: “Yeah, will this have any interactions with marijuana?”

Me: *looking to the pharmacist* “Um…”

(My boss comes over to the registers and makes a show of looking through the printed information pamphlet that comes with every prescription.)

Pharmacist: “I don’t believe so…”

Customer: *picking up on our unease* “Oh, don’t worry. I don’t go out on the road or anything when I get high. I just stay home until my trip ends.”

(He then paid his bill and left.)

Me: *to pharmacist* “…Well, at least he’s being responsible about it.”

(I have been waiting on line for a long time, but am finally next. Just as the person in front is finishing up their transaction, a woman cuts right in front of me.)

Me: “Excuse me.”

Woman: “Are you next?”

Me: *in an annoyed tone* “Yes.”

Woman: “And are you a total b****?”

Me: “…Also yes, but I don’t see what that has to do with it.”

(I am checking out a woman’s prescriptions. She had just finished paying and signing for them when this happens.)

Customer: “Hey there is a big spot of something here on the counter.”

Me: “Oh, yeah, so there is. It’s probably someone who dripped some of the hand sanitizer from the bottle over there on the counter. But to be on the safe side I have some alcohol in a spray bottle and I will clean that right up.”

(I walk over to the other side of the counter grab the bottle and some paper towels to clean it up. When I get over there she had taken the pump out of the bottle of sanitizer and dumped almost the entire bottle on the counter and spread it over almost 2/3 of the counter. See looks at me all smiles.)

Customer: “There, all better. Nice and clean for you!”

(She then just walked away leaving me to have to clean up the GIANT puddle of goop off the counter.)

(I’m working the register when I overhear this interaction between a customer and my coworker.)

Customer: “Can I get a cord to connect my iPhone to your photo kiosk?”

Coworker: “Sure! What kind of iPhone is it?”

Customer: “Samsung.”

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