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Blind As A Bat Out Of Hell

, , , | Right | April 6, 2009

(One day, a lady walked into our hair salon and said she had an appointment. We looked through the client list, but couldn’t find it.)

Me: “Sorry, but I can’t find your appointment here. Are you sure it was today?”

Customer: “Of course! I demand an appointment now!”

Me: “Well, I’m really sorry. I can’t find you on the system. We’re booked out today, but I can put up a new appointment for you if you want.”

Customer: “This is bull! I booked an appointment a long time ago. Give me an appointment now, or I’ll call the police!”

Me: “Well what were you going to do? Maybe I can fit you in between two other clients.”

Customer: “I was going to get my eyes checked and get new glasses!”

Me: *trying not to laugh* “Ma’am, the optical store is next door.”

Customer: “Uh… well…” *gives me a dirty look and leaves*


, , , , | Right | February 27, 2009

(I work as a receptionist at a place where they cut little kid’s hair. This one lady walks into the store with her child and decides to get her daughter’s hair cut).

Hairstylist: “Okay, before we start, are you sure you want this much off?” *shows length*

Customer: “Yes.”

Hairstylist: “Are you absolutely sure? It’s very very short, you want it ALL off of your daughter?”

Customer: “Yes! Yes! I know what I want, I know what my daughter wants!”

Hairstylist: “Okay, if you’re sure.”

(She proceeds to cut the kid’s hair up to the desired length. The mother then starts wandering out of the store.)

Me: “Excuse me, ma’am, may I suggest you please stay in the store? We want to make sure you see what is happening with your daughter’s cut.”

Customer: “But I have to go shopping. It’ll be fine.”

Me: “Yes, but we aren’t a babysitting service–”

Customer: “I’ll be right back!”

(The customer leaves. The hairstylist finishes the cut and the poor kid is waiting for her mom. She sits in a corner and plays with some toys until her mother comes back.)

Customer: *eyeing the haircut* “What!? It’s too short! Who said I gave you permission to cut it that short!”

Hairstylist: “But ma’am, I asked you three ti–”

Customer: “This is ridiculous! I come in here and I pay all this money and you don’t do it the way I want it!”

Me: “But–”

Customer: “She’s supposed to be at a piano recital today! Now she’s going to be upset and can’t play! I can’t show her to the other parents now! I’m calling the cops!”

Me: “…What?”

Customer: “I SAID I’M CALLING THE COPS, give me your phone!”

Me: “I’m sorry ma’am, I don’t think the police will be interested in this. I can try and get the hairstylist to fix it for you–”

Customer: “I’M GOING!”

(She takes her child and storms out of the store.)

Hairstylist: “I take it she didn’t leave me a tip.”

Me: “She didn’t pay either…”

(I ended up calling mall security, and she sheepishly comes back later after calming down. A few months later, she comes back and wants the same hairstylist again. Go figure!)