Should Have Been More Emily Blunt
(I work in an area with a lot of retired folks, many of which have age-related hearing loss. This is usually more amusing than annoying, especially when it comes to giving my name.)
Me: “Thank you for calling [Company]. This is Emily. How may I help you?”
Customers: “Did you say Beverly/Stephanie/Ginger/Jessica/Elaine?”
Me: “Yes.”
Question of the Week
Have you ever served a bad customer who got what they deserved?