She Let It Get To Her Head
(A customer comes to the counter with an expensive hair treatment.)
Customer: “Excuse me, this appears to be used. Do you have any others?”
Me: “I’m sorry, ma’am. We just finished putting our stock away. If that was the last one on the shelf, then it’s the last one we have.”
Customer: “Well, I suppose I’ll get it anyway. I’ve never tried it before, but I pumped some out and it does feel very nice.”
Me: “Ma’am, were you the one that opened and used it?”
Customer: “Yes, but I had to see what it was like before I spent all this money on it! Now, are you sure there aren’t any more in the back? I really don’t want to buy something that’s been used!”
Question of the Week
Have you ever served a bad customer who got what they deserved?