Sacred Sushi Time
Call Center | Right
| April 5, 2012
Me: “Hello, I am with [car company] calling about your recent service visit.”
Woman: “Why the h*** are you calling me?! It’s sushi time!”
(At that point, her husband takes the phone away from her.)
Husband: “Sorry, my wife is just insensitive sometimes.” *to his wife* “Honey, just shut up!” *back to me* “Geez, you called during sushi time.”
Me: “Uh, well, I just have a survey about your service visit.”
Husband: “I’d love to do it, but I’m eating. It’s sushi time.”
Me: “Should I call back, or would you rather just have me remove you from the list?”
Husband: “It’s sushi time.”
Me: “I’ll just remove you.”
Husband: *hangs up*
Question of the Week
Have you ever served a bad customer who got what they deserved?
