Be Careful What You Ask For, Part 6
(A customer who doesn’t have an account wishes to cash a check drawn on the bank. However, because it’s a very large check, I am unable to complete the transaction without speaking to the maker of the check.)
Customer: *angry* “Give me something that says you can’t negotiate this check!”
Me: “I don’t have any kind of declined transaction form. Here’s your check back.”
(As I attempt to explain, the customer becomes more and more hostile.)
Customer: “I’d better speak to the vice president, or I’m calling the police!”
(I call the police.)
Me: “Okay, they’re on their way.”
Customer: *confused* “…who is?”
Me: “The police.”
Customer: *scared* “Wait, I didn’t say to call the police!”
Question of the Week
Have you ever served a bad customer who got what they deserved?