Not The Brightest Light In The Amazon

Me: “Thank you for calling; how can I help you today?”

Customer: “I was hoping you could tell me if a light I purchased will mount with this hardware.”

Me: “Okay, can I have an order number or phone number to look up your purchase?”

Customer: “I didn’t buy it from you.”

Me: “Okay… Do you have a part number so I can look it up for you?”

Customer: “No. I got it on Amazon.”

Me: “Do you have an part number for the mounting hardware? I can look that up for you.”

Customer: “You don’t sell it. And it didn’t tell me on Amazon.”

Me: “So… you purchased a light we don’t sell and a mounting kit we don’t sell and you want to know if those two objects will fit together?”

Customer: “Yeah.”

Me: “Your best bet with that would be to contact Amazon, sir.”

Customer: “I didn’t even think of that. Do you have their number?”

Me: “…”