Not A Pretty Picture Of Salesmanship
(I’m shopping for a new digital camera. I’m looking through the cameras they have on section.)
Me: *tries to turn on the first one* “Hmm.” *tries to turn on the second one* “O… kay.”
Worker: “Can I help you, sir?”
Me: “Yes, I hope so. I’m looking for a camera. It needs to take decent quality photos and be in [price range].”
Worker: “Well, we have lots of very good cameras here.”
Me: “Yes, but none of them turn on! How can I decide on a camera if I can’t see what pictures it takes?”
Worker: “Well, if you go online you can see sample pictures.”
Me: “Yes, but then again, if I go online I can buy cheaper cameras from your competitors. I really wanted to see it working.”
Worker: “Well, if you do that you won’t get reward points.”
(Needless to say I bought from somewhere else, somewhere I could actually try it first and see the picture quality.)
Question of the Week
Have you ever served a bad customer who got what they deserved?