Mr. Tambourine Can
(I work in a music store that sells musical instruments and sheet music. The phone rings.)
Me: “[Music Store]. How may I help you?”
Caller: “Hi. Do you have a ten-inch tambourine?”
Me: “We might. Just a minute, I’ll go check.”
(I come back to the phone holding the requested item.)
Me: “Hello. Yes, we do have one in stock.”
Caller: “So can you tell me how big it is?”
Me: “Um… It’s ten inches.”
(There’s a moment of silence, and then I realize that it’s a somewhat valid question as the caller may not know how tambourines are measured: diameter, circumference or radius… although the latter two would be pretty strange, I think. Still, I give him the benefit of the doubt and add:)
Me: “… in diameter.”
Caller: “So, is that like, the size of the lid on a paint can?”
Me: “I don’t know. Is it a ten-inch paint can?”
Question of the Week
Have you ever served a bad customer who got what they deserved?