Managers Don’t Provide A Shoulder To Cry On
(We are participating in a very large statewide event, and are expecting roughly 10,000 visitors and all of us are dreading it. The manager for the station I am working at decides to give us a pep talk.)
Manager: “Remember, we are going to be packed today, so we need to keep things moving. We won’t tolerate any whining or crying today.”
Me: “Does that apply to employees too, or just visitors?”
Manager: “If you start whining or crying, all of us are leaving and you’ll have to manage the station yourself.”
Me: “Noted.”
(We all survived the day.)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?