Ma’am, We’re Not Your Therapists
Customer: “You need to remove this product!”
Me: “Why?”
Customer: “It’s from Germany!”
Me: “Why does that mean we need to remove it?”
Customer: “My husband was German, and we divorced years ago so I want it off the shelf! I don’t want it to remind me of what I went through!”
I mean that’s tough, but then she would also bring it up every time she would come in. She ALWAYS talked about her divorce.
Question of the Week
Have you ever served a bad customer who got what they deserved?
