Loopholes Lead To Loopy Souls And Sticky Soles
(I’m browsing in a video game store in the local mall. I have my purse and a bag with items I purchased from another store. When I leave, the door alarm goes off and I freeze. Since this is the first time this has happened to me, I’m unsure of what to do. An employee walks over to me.)
Me: “Um… do you need to search my bag?”
Employee: “No, we’re not allowed to do that. Did you take anything you maybe FORGOT to pay for?” *winks*
Me: “Uh, no. I actually don’t think I even picked anything up.”
Employee: “Sure, whatever. Walk through it again.”
(I walk through, and the alarm goes off again.)
Employee: “Are you SURE you didn’t take anything?”
Me: “Yes, I’m sure. You’re welcome to check my bag if you like.”
Employee: “We’re not allowed to do that!”
Me: “So, can I go now?”
Employee: “Alarms just don’t go off for fun. There has to be a reason. Look, just give me back whatever you took and you can leave.”
Me: “I honestly did not take anything! You can look in my bag!”
Employee: “I CAN’T DO THAT!”
Me: “So, what’s the procedure?”
Employee: “Procedure?”
Me: “Yes. Since you’re not allowed to look in bags, what do you do when the alarm goes off?”
Employee: “I don’t know. Usually when it goes off, the person makes a run for it.”
Me: “So, what do we do?”
Employee: “I don’t know.”
Me: “Can I go?”
Employee: “Um… I guess so.”
(I walk out and the alarm goes off again. When I get to the mall’s hard floor, I can hear tapping when I walk. The employee, who is still standing there, notices it too. I lift up my foot and find a sticker alarm stuck to the bottom of my shoe. I peel it off and hand it to the employee.)
Me: “A-ha! There’s our answer! I must have stepped on this while I was in the store!”
Employee: “Well, why didn’t you just say that in the first place?!”
Question of the Week
Have you ever served a bad customer who got what they deserved?