I Say Tomato, You Say…

, | Working | January 20, 2015

(I am working as the backup order taker at the drive thru one night. The woman working drive thru was busy with a customer at the window, so I took the next customer’s order.)

Me: “Welcome to [Store]. Can I take your order?”

Customer: “Yes, I’d like a [Signature Burger] combo with no tomato and no pickle, and a diet coke.”

Me: “Okay, a [Signature Burger] combo with no pomato, no tickle.”

(I pause, realizing what I just said. The customer chuckles.)

Me: “Sorry. That’s no pomato, no tickle.”

(Again I pause, realizing I did it again. Customer chuckles again.)

Me: “One more time. No pomato, no tickle.”

(Another pause. More chuckling.)

Me: “Okay. So a [Signature Burger] meal with special toppings and a diet [Soda]. Is there anything else?”

Customer: “No, that’s everything.”

Me: “Okay, that’ll be [cost]. Please drive to the window.”

(The customer pulls up to the window, pays, and my coworker turns to get the change. I go to the window to talk to the customer.)

Me: “I’m really sorry about that. I don’t know why I can’t say no pomato, no tickle. I just did it again.”

Customer: *laughing* “Yes, I don’t mind, really.”

(My coworker gets the food while I think about how the words should sound. I ask to hand the food to the customer.)

Me: “Here’s your [Signature Burger] combo with no tomato, no pickle. Have a good night.”

Customer: “Thanks, and you got it this time. Bye.”

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