Frosted Coffee Gets A Warm Welcome
(In my first month at the job, I struggle a lot. I am having a hard day one day and I am putting on my best cheeriness and being as happy as I can, overcompensating really. A lady and her teen daughter about my age come through, and they order a frosted coffee.)
Me: “That always sounds good; what does it taste like?”
Customer: “It tastes like a frappuccino.”
Me: “Oh, then I definitely need to try one!”
(I left to go make her drink. When I brought her drink out to her, they handed me a receipt. They had gone up to my coworker and bought me a frosted coffee AND THEN went to my manager to make sure I got it after my shift and that he knew they paid for it. It made my night!)
Question of the Week
Have you ever served a bad customer who got what they deserved?