Finally Tagged You
(Our store sells used clothing. An elderly woman and her even older mother come in every Wednesday, which has 50% off a specific tag color. The price tags (which are stapled on) are always hanging off their purchases. We know she is changing them while in the dressing room but can’t prove it.)
Me: “Hello! Find everything okay?”
Customer: “Yes. A few of the tags fell off while I was trying them on, though.”
Me: *noticing one specific outfit, tag barely on* “I’m sorry; this one is not on sale.”
Customer: “But it’s the sale color!”
Me: “Ma’am, I priced this myself this morning. You changed the tags.”
(The customer turned all shades of red and stormed out with her mother. It was a few months before she came back, and all the tags were secure and correct from then on!)
Question of the Week
Have you ever served a bad customer who got what they deserved?
