Don’t Be A-Gas-t, Just Being Help-Fuel
(It’s around closing time and two customers walk in. One is a regular and the other is a frazzled looking woman who is talking to herself while digging in her wallet.)
Woman: *mutters to herself* “No money, but I need gas. I wouldn’t worry, but the fuel light is flashing…”
(She glances my way and I notice that she’s on the verge of tears.)
Me: “Ma’am? Can I help you?”
Woman: “I really need gas but this is all I have.” *opens her hand to reveal $0.42*
Me: “I know how that is. Tell you what… why don’t you go pump $5 and I’ll pay for it, okay?”
Woman: *wide-eyed* “Are you sure?”
Me: “Yes, I’m sure. Go ahead, I’ve got it.”
(The woman walks out looking less distressed. However, the regular gives me a stern frown.)
Me: “What?”
Regular: “Why’d you do that?”
Me: “Because I could only afford to let her get $5. If I wasn’t broke right now, I would have told her to go for $20.”
Regular: “No, why did you let her get gas on your dime? She could have been lying for all you know!”
Me: “She looked lost as a goose and terrified. I doubt she was lying. Even if she was, it’s my money, not yours.”
Regular: “Hmph!” *pays for his items and leaves*
(As for the woman, she actually came back in the store, wanting my address to send me the money but I insisted it was fine!)
Question of the Week
Have you ever served a bad customer who got what they deserved?