All Judgments Are Final
(It’s after Halloween, so we’re having a clearance sale on Halloween decorations. A customer outside walks by the storefront window, sees the decorations, and stomps right through the entrance to me.)
Customer: “YOU! Can you explain this?” *points back to the decorations*
Me: “The Halloween decorations?”
Customer: “Don’t act dumb! Why are they still here!?”
Me: “Well, Halloween was just last week, so we still have some decorations left over. They’re on sale for 50% off.”
Customer: “How DARE you sell those devil items in the store!”
(Note: these “devil” items were plastic bags of fake spider webs, smiling cutesy ghosts ornaments, Halloween window stickers, and bat-shaped confetti.)
Me: “Um, ma’am? No offense, but we always sell those during Halloween.”
Customer: “I KNOW. I just want to know why on earth you would try to sell those AFTER Halloween!”
Me: “Well, since they’re still in stock we’re having a clearance sale and are trying to get rid of—”
Customer: “Do you worship the devil?”
Me: “What?”
Customer: “Only a devil worshiper would do such a thing! Your establishment is based on Satanism! You’re going to burn!”
Me: “Ma’am, I don’t appreciate—”
Customer: “Everything you touch is d***ed!”
(Fed up and frustrated with her offensiveness, I talk back.)
Me: “Well, ma’am, I guess that means you’re d***ed, too, since you’ve deliberately walked onto tainted soil.” *points down to where she’s standing*
(The customer’s eyes bulge out as she looks at her feet and then back at me. Then, without warning, she frantically SPRINTS OUT OF THE STORE, pushing my manager out of the way and almost knocking him down.)
Manager: “What the f*** was that about?!”
This story is part of our Devilish Halloween roundup!
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Read the Devilish Halloween roundup!
Question of the Week
Have you ever served a bad customer who got what they deserved?
