Digging A Deeper Hole For Themselves
(I’m standing in the elevator with a well-dressed but nervous looking young woman. She turns to me.)
Woman: “Do you work in [Department]?”
Me: “Yes.”
Woman: “Is the department head nice? I’m going to my interview right now and I’m really worried that he’ll be an a**-hole or something. This is my first job and I’m kind of freaking out.”
(She giggles nervously. I blink at her a few times, then offer her my hand.)
Me: “Hi, I’m [Department Head]. You must be [Name]. I promise I’m not an a**-hole.”
(She turned red and started apologizing profusely. Luckily, I thought it was funny, and ended up hiring her. She’s still one of my best employees.)
Question of the Week
Have you ever served a bad customer who got what they deserved?