Customer Service Is Free, Manners Are Priceless

(I do coffee machine demos. I’m in sales, not service. I have just come from doing a 12-hour shift before Christmas in an electronics store, where customers were rude and unpleasant, never mind ungrateful for the free coffee. I decide to pick up a burger at a drive-thru on my way home.)

Fast Food Worker: “Hi, welcome to [fast-food place]. Can I take your order?”

Me: “Yes, please. May I have [order]? Thanks.”

Fast Food Worker: “Sure. That’ll be [price].”

Me: “Thank you very much.”

(I pull up to the window, pay, and receive my order.)

Me: “Thank you so much.”

Fast Food Worker: “So, you do work in customer service?”

Me: “Yeah, how can you tell?”

Fast Food Worker: “Only someone dealing with rude people all day says please and thank you as much as you!”

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