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Closed To Fake Customers

| Right | August 11, 2014

(Our store closes at 6 pm. It’s 6:20 and I’m standing by the front doors, waiting to lock up, while my coworker cashes out the last few customers at the store. While I’m eager to get home, I’m usually sympathetic when someone wants to grab something quickly. A woman walks up to me.)

Customer: “Hi, are you guys closing?”

Me: “Yeah, we’ve actually been closed for about 20 minutes.”

Customer: “Oh, I wanted to go in.”

Me: “Well, if you know what you want you can rush in and grab it.”

Customer: *very bright and chipper* “Well, I wasn’t going to buy anything. I just wanted to look around.”

Me: “Sorry, but we are closed.”

Customer: “So you’re not going to let me in?”

Me:“Um, no.”

Customer: “That’s not very good customer service.”

Me: “Well, that would be because you’re not a real customer.”

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