By George!
Phone Company | Right
| January 24, 2017
(I work for the phone company as an operator and get this directory assistance call one day.)
Customer: “I would like a number for George [Last Name] in [Town].”
Me: “Under [Last Name] in [Town], I don’t have a listing for a George, but I do have a listing for an Albert [Last Name] and a Brian [Last Name].”
Customer: “Okay, I’ll take George’s number.”
Me: “I don’t have a listing for a George but I do have listings for Albert and Brian.”
Customer: “Then give me George’s number!”
Me: “Okay, which George would you like, Albert or Brian?”
Customer: “…”
Question of the Week
Have you ever served a bad customer who got what they deserved?
