Stopping The Presses Is No Sweat-Er

| Right | January 23, 2017

(I’m a page designer at a community paper in Southern California and work a later shift than the reporters and editors. Around 10 pm one night the phone rings.)

Me: “Hi, [Newspaper]. Can I help you?”

Woman: “I hope so. This is terrible.”

Me: “What’s wrong?”

Woman: “You published a story about me today. I don’t like the photo.”

Me: “Okay… Which story was this?”

Woman: “It’s the one about [describes her job].”

Me: “Oh, yes, I know that one. I designed that page.”

(I call up the page from our PDF archive and I’m relieved I didn’t crop the photo wrongly. In fact, there’s nothing wrong with the photo — she’s sitting in a nicely decorated and furnished living room.)

Me: “Can you tell me what’s wrong with the photo? I’m looking at it and it looks OK to me.”

Woman: “I don’t like the sweater I’m wearing.”

Me: “The sweater?”

Woman: “Yes, I bought a new one for the interview and photo but I forgot to put it on.”

Me: “…”

Woman: “Can you do something about it?”

Me: “Um, not really. The paper’s been printed and it’s online so basically that’s it.”

Woman: “You mean you can’t take another photo of me in the new sweater and publish the story again?”

Me: *I literally did not know what to say at this point* “Er… no.”

Woman: “Oh.” *hangs up*

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