Been Reading To Him Since Way Before He Was Born
Customer: “Can you recommend a book for my son?”
Me: “Sure, how old is he?”
Customer: “Three.”
Me: “Okay. What’s he into?”
Customer: “I don’t know. I haven’t seen him in five years.”
Me: “Um, he’s three?”
Customer: “That’s what I said.”
Me: “But… you haven’t seen him in five years?”
Customer: “Yeah, messy divorce. I just moved back to Seattle. I used to read him bedtime stories.”
Me: “How old was he?”
Customer: “You know, like a toddler.”
Me: “I think you’re missing something. He was three when you left, but it’s five years later. Your son is eight now…”
Question of the Week
Have you ever served a bad customer who got what they deserved?