Acting Like Wario
Customer: “Hi do you guys have any Mario games?”
Me: “Yes of course, what system would that be for?”
Customer: “…What?”
Me: “What game system would you like that Mario game for, sir? We have them for the Wii, DS, and 3DS at the moment. We also might have a few used Gamecube ones.”
Customer: “Look, my son just wants a d*** Mario game. Can’t you just give me one?”
Me: “I’m sorry, sir, but I can’t. There are literally dozens of different Mario titles for a bunch of different systems.”
(The customer looks up at the consoles behind me.)
Customer: “I think he has that… uh… Playstation there.”
Me: “Well, in that case, I can’t sell you any Mario game because they don’t ma—”
Customer: “God d*** it! I just want to buy my son a f***ing Mario game! Why is that so d*** hard?!”
Me: “They don’t make them for Playstation.”
Customer: “Don’t you know that the customer is always right you little s***?! I drive all this way to buy my son a Mario game, and you don’t even know what you’re talking about!”
Me: “Unless we know what system he has, I can’t help you sir. It could be for the Wii, DS, 3DS, or the Gamecube.”
Customer: “Oh, so now you’re refusing me service?! I’d like to speak to your supervisor you little punk!”
(My manager has had enough at this point.)
Manager: “Sir, I’m going to have to ask you to leave.”
Customer: “I’m not going anywhere! I know my rights!”
Manager: “Okay then, I’m going to call security. I recommend you leave before they arrive.”
Customer: “I thought nerds were supposed to be smart!” *leaves*
This story is part of the Mario-themed roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?
