A Letter From Your Harshest Critics
Restaurant | Learning
| August 13, 2016
Manager: “Hey, come look at this letter!”
Me: “Who’s it from?”
Manager: “It’s one of the thank you letters from a group of elementary kids who came for a field trip last week.” *proudly reads letter aloud* “Dear [Business], thank you for showing us around. It was really cool to see how you make the ice cream. My favorite person was [Manager]. Love, [Child].”
Me: “Haha, that’s awesome.”
Manager: “Yeah, we’re keeping this one up on the walls.”
Question of the Week
Have you ever served a bad customer who got what they deserved?
