A Colorful Comeback
(I am getting ready to check out a customer. The only other customers present are a large African American family. My customer is a middle aged Caucasian woman. She leans forward, and motions to me as if she wants to tell me a secret.)
Customer: “There are black people behind you.”
Me: “Uh… yes, ma’am?”
Customer: “You have to watch out for them, you know.”
(I step back and stare, not knowing exactly how to respond to this. My quick thinking coworker walks by.)
Coworker: “Their money is the exact same color as your money.”
Customer: “What!… Well… I…”
(She leaves her merchandise on the counter and exits the store in a huff.)
Question of the Week
Have you ever served a bad customer who got what they deserved?
